Tara Howard, founder of the Venus Awards who opened the evening with a welcome speech said later “The standard was extremely high again this year in Devon. The local business men and women really embrace the awards and what they stand for as was apparent at the Ceremony. The atmosphere was electric. The customer service award is highly contested – a perfect category for Brend Hotels to champion and Karen is a worth winner. We are looking forward to returning again next year to continue recognising the hard working and inspirational women of Devon.”
Kirsten Brend of Brend Hotels – a family run company that has been a leader in West Country hospitality for over fifty years and themselves winner of ‘Hotel Group of the Year’ in the AA Hospitality Awards 2015-2016, explained why they’d chosen Karen as the overall winner “Karen exudes warmth and concern for her customers. She demonstrated that in delivering her product, nothing was too much trouble and would go above and beyond the call of duty. Karen was an outstanding candidate and her sincerity is a fantastic quality.”
Karen responded “I still can’t believe I’ve won this award, it means a huge amount to me. Delivering excellent Customer Service is massively important in my work, throughout and after a project – it makes all the difference, especially in an arena that is so very technical and complicated. It’s so rewarding to have that recognised! There were so very many excellent business women involved in the Awards, I feel humbled to have won and thank the team at Venus for giving us this opportunity to have us acknowledged so publicly and to Brend Hotels who sponsored the award category – they of all people know the importance of great Customer Service and so it means a lot to me to have been chosen by them.”
Karen now goes through to the National competition for the award category.
As an expanding Exeter based company, Intelligent Abodes is currently looking for a new member of the team, another experienced electrician/programmer – with a commitment to customer service, who can join them installing the latest in high performance smart home technology which includes lighting, heating, automated blinds and curtains, audio and visual systems, TV distribution, data networking, CCTV and security. Click here for more information.